A mother is still a mother

Today I wondered, would Singaporeans give up their seats on the train if they see a heavily pregnant teenager? Or would they just judge her and punish her for her actions by letting her stand? Something silly to ponder about, as usual.

When I was young there were many kittens at the coffeeshop below, as well as the wet market when it wasn't a Shengsiong yet. I always caught one and brought it home, played with it for a day before sending it back at night.

This one day I saw some people gathering around a box, and I looked in to see a kitten which eyes and ears hadn't even opened yet. Me being an innocent kid who didn't know anything, I brought it home like I did with the other kittens.

I'm not sure why but I didn't bring it back that same night, and instead made it a bed out of a box and kept it overnight. It meowed the whole night, loudly and shrieking, and my mom told me to bring it back downstairs the next morning.

So what I remember happened is this: a cat had overturned all the beer cartons at the coffeeshop, frantically looking for the newborn I had brought home.

I recognised that particular cat as the garang one, as my little brother and I always called her, because not only was she sombong as heck but she was good at glaring and hissing at whoever came towards her. She was a million times more untouchable without her baby.

Something I read somewhere before; a cat can have different coloured kittens at once, because she can still get pregnant by other male cats when she already is. A litter of kittens have the same mother, but not always the same father.

Cats going through fires to save their offspring; lionesses fighting their partners, the very king of the jungle, to prevent them from eating their cubs; your own mother saying she's full even when she's not, to let you have the last bit of her food.

Tomorrow is my sister-in-law's first Mother's Day being a mom. Something happened along somewhere that made me envious of mother-daughters instead of couples, and I can't help thinking all the time what it'd be like to have a little girl I can call mine. I have found the perfect other half, I can't help thinking of having the perfect second me.

That's all I have to say about Mother's Day. It's not just about my own mother, but also my grandmother, and any woman who's had a life growing inside her womb.

A mother is a mother, whether it's a four-legged animal whose babies are from different fathers, or a young girl who mistakenly gave her body to someone she thought loved her.

Customers, love them or hate them

Good evening from Elias Road, your reporter for today is none other than E'indah Nadhirah, the girl with 6 cats and an addiction to bread.

Today is labour day, and seeing how I haven't been blogging for a really long time, [my fingers are feeling a bit more awkward and unnatural than usual typing on my laptop] I'm gonna write something related to today... I think.

From 2011 to now I've worked 5 part-time jobs, my current being Popular bookstore. Today also makes it a month since I started working there, so why not share my experiences thus far?

So first of all, I consider this a dream come true. Well, one of my many dreams to be exact. It isn't exactly Kinokuniya, which is honestly my most favourite big bookstore in Singapore, but I guess we all start somewhere.

I'm not even taking care of books in Popular though. My first 2 weeks or so, I was put in Stationery department. I treated the stationery like my children; put them up nicely when new stocks came, made sure they're put where they belonged if they strayed, dusted them whenever I could.

In actual fact I wanted to mess everything up because I can't stand neat things if you remember, but for this case I was almost developing OCD for stationery. I always got frustrated when I returned back to work after y l2 days off, because my children--stationery--were always in a mess.

If you go Popular you might hear the announcement bell and a voice saying: Paging for stationery staff, please proceed to cashier counter, thank you. or anything that goes like that. They do that to call certain staff when a customer queries at the counter about something in that respective department.

When I first started off at Stationery I didn't like to go because I was new and was afraid I wouldn't know what the customer would be looking for. That changed along the way, I started to get excited when they paged for stationery, and I always volunteered to go.

I love having something to do at work, even more so if there's so much to do that time flies by without me even realising it. I get really sleepy if there're no customers or new stocks to do.

Customers are really great sometimes, I mean when they're nice and especially when they say thank you. I automatically like you if you say thank you; it makes serving you worthwhile and sincerely a pleasure. I get a little broken inside when I can't help someone find something they need, mostly because we don't have it or they don't like what we have.

However I've found quite a few bits about customers that quite irritate me. First is when they not only ask rudely, but they also don't say thank you. But that's fine because I forget it in a while.

Second, when customers show me a specific pen and asks me "Do you sell this pen?" it's worse if they show me just a picture. We have hundreds of pens, you really can't expect me to know all of them. At most I can do is search for them physically, which they can do themselves.

Third, when I'm serving someone already and another customer pops out of nowhere and starts asking for help. I'm not mad that you asked me for help, it's just that I'm clearly helping another customer already, and all customers are equally important so you're putting me on a spot.

Fourth is something that is not only irritating, but sometimes hurtful, sometimes both. Back when I worked at the bakery customers were always mistaking me for a Chinese girl, Chinese people speaking really fast Mandarin to me and Malays speaking really awkwardly because they can't find the English word for something. They were always surprised to know I am Malay.

I've had a few similar racial problems here at Popular too, the most common one being Chinese people suddenly coming to me and rapping in their language about something they're looking for. Sometimes I don't have the heart to interrupt, so I try to catch a few words I understand. If not, I feel worse if I have to tell them they just wasted their breath because I didn't get a single word.

The thing that hurts most from Chinese customers is when they immediately just walk away when I say, "Sorry, but can you speak English?" I've gotten this a few times. They don't even say nevermind, it's okay, they just walk away and look for my other colleague. I understand that they can't speak English but they don't have to be so mean like that.

There was this one woman whom I was serving for the previous 5 minutes or so, answering her many questions about a product. In the midst of my explaining, my colleague from Text/Assessment department walked by and she immediately left me hanging and went over to him and asked him about that same product.

The same with suppliers; this one incident, the suppliers for the copier paper arrived and asked me in Mandarin, which I understood, whether "The boxes can put here?" I said in English, yes yes can put here. They asked again, clearly not understanding a single word of English, so I just repeated but with hand motions this time.

They just looked at me with their blank stares, looked almost irritated, and one of them opened the office door and asked my colleague in Mandarin, "The boxes can put here?" and then he looked at his colleague and said, yes yes can put here. I almost wanted to scream THAT WAS WHAT I FUCKING SAID TWICE!!!!

As for my own race, I find it really rude when Malays make comments about someone standing beside them, whether or not that said person understands what they're saying. If someone looks like Chinese, it does not mean they are Chinese, and even if they are, it does not mean they don't understand Malay. You don't just make comments about the way someone looks or dresses or smells when they're right in front of you.

This one time I was sitting right at the back of the store on the floor, checking stocks that just arrived, price tagging and all that stuff. These 2 Malay guys caught sight of me, and one of them commented right beside me in this rude sarcastic tone: "Kesian eh, mesti penat dia kerje." and they both laughed like it was the funniest thing ever.

By the time I looked up I only managed to glare at one of them, and he said, "Eh janganlah dia marah oi," still laughing, to which his friend yelled over the aisle, "Sorry!" in that really insincere joking tone. It may seem small to you but if you were in my shoes... ):

And then came that horrible day when they took me away from my children...
when they transferred me to Multimedia/CD-Rama department.

Even til now I'm still learning a lot about Multimedia, especially all about the products. There're only 2 people in this department, which are basically the HOD and me.

The thing that irritates me the most about this department... when customers ask me questions as if I use every single product there is. I know just as much as you do, which is what's stated on the box or cover of the item. Just because I'm selling it doesn't mean I've used it before or am using it myself; whether or not I am new to this department, you can't expect me to know anything beyond what's written on the packaging.

So far I've only had 3 customers that almost got to my nerves while in Multimedia, two of which just happened yesterday: the man who kept asking me about the range extenders knowing he wouldn't buy any, getting pissed when I said truthfully I wasn't sure the answers to his questions; the woman who wanted to exchange a bag that had a tiny tear, one minute saying she wanted this next minute saying she wanted that and was so sensitive and indecisive.

The last one being this woman who stood at the edge of one of the Multimedia aisles, asking my colleague something. Because she is from Chinese books department, my colleague came over to me and asked for help about what the customer was looking for.

She stood at that exact spot, at the edge of the aisle, the whole time, even when I came over to her. She asked if we had those remote controls used to change slides during presentations. Because I'd never seen them and it was just a few days being in Multi, I just said so confidently oh no... we don't sell that. without realising we do, and they were right next to me.

The woman saw them first, that moment when I saw the look on her face change. She looked at me with that are you fucking kidding me/are you fucking stupid face and pushed past me to look at the blasted remote controls, which I just realised were there.

I laughed and said "Oh yeah they're here I didn't realise..." tried to make a joke out of it and explain that I was new, and she just completely ignored me. She thought I was stupid for not realising they were right next to me, but who was the one who just blindly stood at the edge of the exact aisle which contained the things she was looking for? Shove those remote controls up your xoxo

This just turned into a rant about customers.
I think it's long enough to make up for the entire month I didn't blog, so there you go.